多样性单元复习

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From the lesson

第 4 单元 - 质量

质量并不是运营管理唯一的重点,但是质量对于企业长期发展和成功至关重要。本模块将介绍运营中与质量的几个主要方面,导致缺陷的常见原因、发现质量问题以及保障可靠性和标准的常用实践方法。本模块教学结束后,您将了解缺陷可能发生的原因,并且能针对质量和稳定性提出合理的方法。

Taught By

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    Christian Terwiesch

    Andrew M. Heller Professor at the Wharton School, Senior Fellow Leonard Davis Institute for Health Economics Co-Director, Mack Institute of Innovation Management

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