In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Course Learning Objectives • Negotiate strategically in formal and informal settings • Identify and resolve customer issues after a negotiation has taken place • Evaluate and compare services and features of two venues • Plan a business event using negotiation skills • Write an announcement for a business event after selecting a venue
Introduction To Announcements
Loading...
From the course by University of Washington
Business English: Planning & Negotiating
180 ratings
University of Washington
180 ratings
Course 3 of 5 in the Specialization Business English Communication Skills
From the lesson
Week 4: Planning and Announcing Events
Planning events can be a lot of work, but has a huge pay off. You will learn about organizing and announcing events before implementing your plans.
Meet the Instructors
Richard MooreExtension Lecturer, International & English Language Programs
UW Educational Outreach
Wendy AsplinExtension Lecturer, International & English Language Programs
UW Educational Outreach
[MUSIC]
Hello again, we're back with a new lesson.
This lesson is about announcing events.
In this lesson, we'll focus on guidelines for writing an effective announcement.
We'll also look at how to effectively list items in an announcement or
other business communications.
By the end of this lesson, you'll be able to apply guidelines for
writing an event announcement and use written lists appropriately.
There are many different ways that vents our announced.
A grand opening of a new business, maybe open to the public and
announced in local newspapers and on social media.
A conference may be announced in a detailed email message sent
to a specific group of people with a link to their website for more information.
A smaller gathering for
special clients may be announced by mail in a high quality invitation.
How are these similar?
All announcements of events are designed to get people to the event.
Let's look at some guidelines that apply to all announcement of events.
We'll look more closely at the language of announcements in our next lesson.
For our purposes, our examples will focus on email messages, but
the same ideas apply to other kinds of announcements.
Many announcements include a simple greeting.
This isn't necessary, but
it can help the reader understand who is included in the event.
Is it other professionals?
Or is it the entire public?
This is an important difference.
Sometimes it's clear from the type of event, but not always.
Here are some examples.
For an individual, dear Dr. Adams.
For a specific group, to our Swedish Club Members.
Dear Alumni, Students, Faculty and Staff.
For a non-specific group or to the public,
greeting to Our Neighbors in Bellingham, site of our newest location.
To All of our Valued Seattle Customers.
Answer all of the wh-question words in your announcement.
Question words, what, why, who, where, when.
What is the event?
Is it a retirement party?
A seminar?
An awards ceremony?
A trade show?
Why are you having this event?
That is why would someone come?
Is it to thank customers or to introduce a new CEO?
Or to welcome people to your new location?
If the name of the event is clear, you don't need to say why.
Some events like conferences, for example, happen every year.
In those cases, the reader usually understands the reason.
Who else is going to be there?
The announcement might go to the general public or
it might include a small group of business partners.
Sometimes, this is clear in the greeting or by the type of event.
If not, you can include it in the announcement.
Of course, we want to include the time and place.
Where is it?
When is it?
So what, who, why, when, where.
Which of these do you think should go first?
Put the most important information first.
People want to know what it is and when it is.
This is the most important information for the reader to make a decision.
Don't crowd all that information into one paragraph.
Separate that information into several short paragraphs.
The first sentence or two should tell the reader what the event is.
Give the event a title and use a noun phrase.
Capitalize the key words in the title.
Please join us for our Third Annual Charity Ball to raise money for
Seattle Children's Hospital.
We've expanded to a new location in University Village.
Come join the fun at our Open House.
We are pleased to announce the Northwest Conference on Workplace Safety.
One way to introduce the announcement could also be a few questions.
The questions tell what the event will be about.
Imagine you are thinking about remodeling your house.
These questions might persuade you to attend the event.
Are you considering a new kitchen?
Does your bathroom need an update?
Not sure where to start?
Get answers to all your questions at the Home and Garden Fair.
The date is really important.
Often, it's in the first sentence.
Sometimes, it's helpful to include the day of the week.
The idea is to help people decide quickly, if they can attend.
This information should be easy to find.
We are pleased to announce a new workshop on investment planning on
Saturday March 4th.
The announcement should feel positive and enthusiastic.
Make the event sound exciting or interesting, or useful, or all three.
Earlier, we used questions to persuade people to attend an event.
Using positive descriptions is another way to convince people to come to an event.
Here are a few examples.
This year's conference will include exciting new developments in our field.
We are delighted to have Dr. William Hodges,
the country's leading expert on food policy as our guest speaker.
We're excited that we're able to include a networking event, sponsored by XY Labs.
Match the tone of the announcement with the type of event.
A company picnic will have a different tone from a medical conference.
Let's make this year the best Summer Barbecue ever.
Relax with your colleagues and join us for fun, food and festivities.
Please join us for the Pacific Coast Regional Symposium for Medical Research.
Come learn and network with professionals from over 14 countries.
There's often a lot of information to include, especially for
very large events, but people usually want to find the most important details.
So our next guideline is this.
Be concise.
Keep it short.
You can send more information later.
If there is a lot of information, include a link to the website, but
don't make it too short.
You've told them what the event is and why they're having it.
You've included the date and time, and place.
Is that enough?
Let's look at a short announcement of an event.
Imagine you received this announcement, would you have any questions?
Is there more information you think you need?
Well, let's take a look at the things one woman is worrying and wondering about.
Will there be food?
Should I eat before I go?
I wonder if partners are invited.
Can I bring my husband?
Where can I park?
Is this free?
Am I expected to give a donation or am I supposed to buy something?
Am I supposed to respond to someone?
As you can see,
these are some things that you may need to include in an announcement.
You only need to write a short sentence for each one,
there doesn't need to be a lot of detail.
Will there be food?
Who was included?
Is there parking?
Is it free or are there costs?
Should the attendee respond?
How?
Finish with a positive message.
We hope to see you there.
If participants need to respond to the announcement or register for
an event, provide a deadline.
Please respond by February 12th.
If the announcement is by email, the reader can simply reply to the sender.
If it's another type of announcement like an invitation,
it might be necessary to include a name, email or phone number.
Please respond to Jaime Meyers by email at jmeyers@jje.com by February 12th.
Let's do a quick review of the key guidelines.
Start with a simple greeting.
Answer all of the wh-questions.
Say what and when first.
Be positive and use enthusiastic language.
Be concise and keep it short, but include all the information people will need.
Provide a deadline for responding.
[MUSIC]
[MUSIC]
Explore our Catalog
Join for free and get personalized recommendations, updates and offers.
Coursera provides universal access to the world’s best education,
partnering with top universities and organizations to offer courses online.
© 2019 Coursera Inc. All rights reserved.
