Welcome to this video on Conducting an Audience Analysis. Let me ask you a question. In communication, who is more important, the communicator or the speaker, or the listener or audience? Here's a quote from Peter Drucker. He says that communication takes place in the mind of the listener and not the speaker. Why is this? Well, in an election campaign, the candidate obviously has his or her mission that he or she wants to achieve, but ultimately, he needs to win votes. And to do that, he needs to listen to his voters, identify what their needs and their concerns are so he can win the election. By the end of this video, you'll be able to, first, conduct an audience analysis, which includes three steps. Identifying who they are, what their needs and concerns are, and what actions you want to take or you want your audience to take in relation to the first two steps. Which will help you ultimately achieve your purpose or communication objective. So, let's start off. With all communication, you need to be able to define what your purpose is. This leads on to the three steps of conducting an audience analysis. Which are one, identify who they are, what their needs and concerns are, and what actions you will take and what you want your audience to take. After you've completed the three steps, you might have to refine or change your message, or change your purpose so you're more likely or more able to achieve your goal or your objective. So the first step of conducting an audience analysis is that identifying who they are. What type of people are they? You also need to give them a reason to listen to you cuz you want them to do something for you, right? Also, you need to identify what they know and what they don't know so that the content for your communication is not irrelevant to them. For example, if you're gonna give a talk about the negative effects of sugar, your audience analysis will give you different results compared to if you're gonna analyze a group of primary school students or a group of international health administrators. Obviously, the content would be different for each two groups. In step two, you need to identify the needs and concerns of your audience. You need to think like them. You need to think about what they will benefit from your communication or you need to think about how they might resist or refuse your ideas or your proposal. Because ultimately, you need to motivate them to do something and to accept your communication. This leads us to step three, actions. What would you do? What do you want your audience to do? So, basically, you gotta think about your overall purpose again, your general purpose or your specific purpose. You need to think about how you might sound more credible or trustworthy so you can convince your audience. Also, you need to think about how to package your message or deliver your message that's more memorable, so ultimately you can persuade your audience to do what you want them to do, so you can achieve your end goal. So let's do a quick recap. In this video, you're able to understand how to conduct an audience analysis which includes the three steps. Identifying who they are, understanding their needs and concerns, and defining or determining what actions you will take or actions you want your audience to take to help you achieve your overall communication objective. So remember, always think of the audience first. Thank you for watching.