Hi, welcome to the co-design practice MOOC. It's based on the TRIPS-project.eu and I'm here to introduce you to the overall setup of the MOOC. This MOOC course, will show you how to put together a case study using a co-design approach. It's aimed at anyone who's interested in learning about co-design methods and how to apply them to a real-life scenario. We'll be using examples from the TRIPS project in the entire course. But your project could be something very different. What are we going to do is we're going to show how we went about using co-design in our project, but all of the templates and all of the work can be modified towards your ideas, your context, your location, concerns, the people, and the power structures that is around what you want to work with. The structure of the course is as follows. There's going to be separate modules. Each module has a task and as you fill out these tasks, you will slowly be building your own case study. For each of the module, we'll be explaining and filling things out and using examples from the TRIPS project, and you'll be filling it out so that fits with your project. Each session, or each module has a lecture like this, a PowerPoint, an exercise, and an output. In the MOOC, you'll also find materials such as templates, examples, more of things to read, etc. But the main structure is really like this. There will be a talk and they'll be a thing to do. In terms of accessibility, we're using visual concept, but there will be an annotated script provided for each session, for screen readers. We are working in English and that is the main working language we're going to work with for now. By the end of this course, you will have a set of documents that make up the start of your project. Together, they make up a case study. Our goal is that the MOOC is practical and applicable to many different contexts, many different projects, and many different experiences. What is this TRIPS project? I'm going to hand over to Laura, who's going to explain this a little bit better. Now let me introduce you to the TRIPS project and to explain what we are doing there. The main aim of this project is to make the public transport more accessible, not only for persons with different types of disabilities but for everyone by using and implementing the co-design approach. This approach enables us to empower the persons of disabilities to play a central role in the innovation of transport solutions. By the end of the project, we hope that the inclusive digital mobility solutions will be co-designed together with persons with different types of disabilities. There are many people dedicated to support them in this process to make sure that it's smooth and efficient. The support comes from methodology experts, assistive technology suppliers, local and national transport providers, and representatives of the city municipalities. TRIPS acronym stands for transport innovation for vulnerable-to-exclusion people need satisfaction. It's a big project lasting for three years and the end of it is foreseen for the end of January in year 2023. We are having 11 partners coming from all over the Europe and most of our activities are taking place in seven European cities, which are Stockholm, Brussels, Lisbon, Cagliari, Bologna, Zagreb, and Sofia. The project is funded by the European Commission. Now I will talk a little bit about the key outcomes. First, we implemented qualitative and quantitative survey during the first years of the project and we got some really interesting findings. These findings will be used as initial set of public recommendations for the stakeholders who are working on accessibility. The survey was implemented not only in seven project cities, but way beyond and having responses, especially the quantitative one, from all over the Europe, and it's very interesting and I encourage you to check it on our project website. As I mentioned, during this project, we're also planning to use and implement the code design methodology, which allows us to include all relevant stakeholders in the identification, creation, and deployment of solutions. Each of the project city and their team will decide which future mobility solution would make more sense for them and which would make their journeys more accessible. For now, the most cities have picked the digital journey planner as the predominant choice by believing that having such a planner would allow them to traveling more safe, free, and convenient. Also during the project, we have developed the Mobility Divide Index, or MDI. It arise from the need of the users and was identified in their user research. Because people are traveling and they want to provide the feedback how good the service was on different aspects when they were using the public transport in their own cities. This index is a product of the co-design between persons with different types of disabilities and the transport sector. Finally, we have presented the Lecco declaration which was signed this July in Lecco, Italy and it will be followed by the memorandum of understanding. The idea of it is to promote and encourage different stakeholders to commit an advanced accessibility agenda to make sure that accessibility topic is never forgotten and they're actually actions moving towards a better accessibility when it comes to public transport. Now let us introduce ourselves shortly. We'll start from myself. My name is Laura Alciauskaite. I'm a Project Coordinator at ENIL or European Network on Independent Living. ENIL is the European Network uniting persons with different types of disabilities from all over the Europe and our main mission is to advocate for human rights for persons with disabilities, focusing especially on services of personal assistance, community-based services, and accessibility. My name is Kristina Andersen. I'm an Associate Professor in the Department of Industrial Design at the Technical University of Eindhoven. The work that I do is really centered around thinking about how do we work with each other? How do we work with systems, things, technologies, and ideas? How do we find ways to allow these different elements to co-exist, to work together in such a way that we are paying attention to the process as we go? That is really the standpoint that I'm bringing into this particular project. My name is Elvia Vasconcelos and I'm a PhD student at the Technical University of Eindhoven. My work focuses on the politics in collaborative design research methods such as co-design and participatory design. I'm specifically interested on the politics of participation and I'm also exploring the potential uses of sketch noting as a visual research tool, which is a form of visual note-taking that combines simple drawings with notes. I think with pen and paper, if I control it, then it means that I don't fully understand it. Throughout the course, you will see sketches of my thinking with pen and paper. For accessibility purposes, each module will have an annotated script with visual descriptions of these sketches so that it can be read using a screen reader. In the TRIPS project, we're using these sketches as a way to communicate. As devices, these sketches make explicit what we know, what we don't know, and what we want to know. They have also supported us in communicating our subjective experiences in the projects and placing them at the center of our processes. In short, in the project, we have used sketching as a side to facilitate conversations that have allowed us to build knowledge collaboratively. As traveling devices, these sketches allow for knowledge to be circulated, discussed, and validated. Now let's get started.
