This is a Chinese version of Competitive Strategy. You can find the original course in English from our course catalog. 此版本是Coursera首次尝试推出的中文翻译版。课程视频为英文原版附中文字幕，课程页面和测验已译成中文，帮助中心提供中文支持。 在本课程（共六个模块）中，你将了解企业在战略决策相互依存的情况下如何行事。例如，你的行动会如何影响竞争对手的利润，反之亦然。我们将会借助博弈论的基本工具分析企业如何选择策略以获得竞争优势。
示例 Examples
Loading...
From the course by Ludwig-Maximilians-Universität München (LMU)
竞争策略（中文版）
438 ratings
From the lesson
互补产品和战略合作伙伴关系 Complementary Products and Strategic Partnerships
在本模块中，我们将介绍互补产品的概念，并运用经济学术语来探讨它们的意义。我们将研究企业为何想要将产品捆绑出售，以及互补性如何产生转换成本。我们还将讨论企业间的协调对互补产品的重要性。最后，我们将学习战略合作伙伴关系作为一强大工具如何在特定环境下为企业带来利益。
Meet the Instructors
Tobias KretschmerProfessor
Institute for Strategy, Technology and Organization
So, hello back. In the last couple of videos, we've
looked at strategies that firms can undertake when their products are
complements. And we'll now in this video develop this
idea further, and we'll look at how complementarity can help achieve
cooperation among firms that might otherwise compete.
And as we saw in the previous video sometimes competitors can also be
complementors. We used the example of two cloth stores in
a shopping mall in the previous video. But we're now going to take this a step
further and talk about companies that produce multiple products.
And these multiple products, some of those will be direct substitutes and some
of those will be complements. And we'll see two examples of that and
see how that may pan out in competition.
So, in certain situations firms may simply be competitors in one part of the
market. So, they might also be complementors in
the other part of the market. And in such a situation
they may not compete as harshly as if they were just competitors.
So in other words, the fact that you are producing a product that may be
complementary to your rival's product may soften competition and make you behave
more cooperatively. So let's have a look at two examples.
Think of music players and music content. We have two leading firms here, Sony and
Apple and both of those are clear competitors because they both sell
portable music players. Right?
So you've got the Sony MP3 players, you've got Apple's iPod, iPhone, and so
on. So clearly they are substitutes when it
comes to music listening devices. But at the same time they were also
complementers in a very specific way. Namely that the subsidiary by Sony
dealing with content, with music, Sony music, provides music content for use in
the Apple iPod, or the iPhone. So this means that the two produce
complements as well as producing substitute products.
This means two things. It means on the one hand that Sony
producing more music is good for Apple, right.
So the more content there is the better it becomes for Apple
to sell the iPod or the iPhone, but at the same time, Apple's iTunes store is also
an important sales platform for Sony's music content.
So that means that the iTunes store is an important complement for the music
content by Sony. So here, complementary and conflicting
interests are present in the same set of firms.
Another example is the example of mobile phone calls.
So we'll just take two, these are the two largest providers in Germany,
Vodafone and T-Mobile. And they are competitors because they
both sell mobile phone contracts. And it's pretty clear that you're going to
opt for either one of those two, it is unlikely that you're going to be using
both, or that it's more useful for you if you buy both.
So, they're clear competitors, right? So you either go for one or the other.
But on the other hand, they're also complementors.
And they're complementors in a very specific way because their networks are
interlinked. In other words, if you have a T-Mobile
contract, you can call Vodafone customers, and if you have a Vodafone
contract, you can call T-Mobile customers.
And is that a good thing? Is that a reason to think of
complementarities? Well, of course.
Because you join Vodafone, you join a particular network, because you
know that you can call your own members of your own network, but you
can also call T-Mobile customers and vice versa of course.
So this means that parts of the revenues of Vodafone and T-Mobile will come from
these cross network calls. In other words, the better the network
for Vodafone customers is, the more useful it is for T-Mobile and vice versa.
So again we have that interesting and strange situation where two firms compete
on the one hand but they also have complementary interests at the same time.
So to sum up, we can see or we have seen that complementarity can help achieve
cooperation. And to be a bit more specific, if two
companies produce similar or even the same products in one market and
complementary products in another market, they won't compete that harshly.
And we'll have a brief quiz on this, so do try to go through it and I'll see you
after this with our last video lecture for today.
So, see you in a second.
Explore our Catalog
Join for free and get personalized recommendations, updates and offers.
Coursera provides universal access to the world’s best education,
partnering with top universities and organizations to offer courses online.
© 2019 Coursera Inc. All rights reserved.
