Case Study: Getting to Collaboration

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Skills You'll Learn

Active Listening, Communication, Management, Collaboration

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4.2 (515 ratings)
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MM

Mar 17, 2017

Great course because it has provides excellent background and all ways that have to be used while using Conflict Resolution Skills to resolve a conflict.

K

Jul 19, 2017

Excellent course! Practical strategies that could be used at work, with family and friends. Managers, students, and parents should take this course.

From the lesson
Communication Problems and Skills
In this module we will discuss one of the approaches to conflict discussed in the previous module, the Collaborative Solution. Specifically, we will focus on how to get to the facts and how to set the collaborative stage.

Taught By

  • Najla DeBow

    Najla DeBow

    Instructor

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