Lecture 3-1.4: Emotional Intelligence

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Skills You'll Learn

Performance Management, Change Management, conflict resolution, Leadership, Negotiation

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4.8 (1,584 ratings)
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AO

Oct 18, 2017

This course has been an eye opener for me; a really great experience in deed. The faculty is lovely, and professor Gregory Northcraft knows how to keep you engaged virtually.\n\nThank you Coursera.

DD

Jun 01, 2020

Great course on how to implement the leadership skills in real life scenarios. The case studies are the most effective tool for understanding how leadership skills facilitates better decisions.

From the lesson
Module 3: Conflict Management

Taught By

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    Jeffrey Loewenstein

    Professor
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    Denise Lewin Loyd

    Associate Professor of Business Administration
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    Elizabeth A. Luckman

    Clinical Assistant Professor

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