Module 3 -Organizations/People and Information/Technology (video 1 of 2)

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Skills You'll Learn

ITIL 4 Foundation topics, ITIL Terminogy

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From the lesson

The Four Dimensions of Service Management

This module introduces the Four Dimensions of Service Management, including organizations and people, information and technology, partners and suppliers, and value streams and processes.

Taught By

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    Sabrina Moore

    Instructor

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