Module 5 - SVC Activities Plan and Improve (video 1 of 2)

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Skills You'll Learn

ITIL 4 Foundation topics, ITIL Terminogy

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4.7 (646 ratings)

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NN

Dec 27, 2021

Great preparation, need corrections though for the final 2 exams. I am unable to double check the incorrect answers.

KP

Oct 7, 2021

I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

From the lesson

The Service Value Chain

This module discusses the six key activities of the Service Value Chain: Plan, Improve, Engage, Design &Transition, Obtain/Build, and Deliver & Support.

Taught By

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    Sabrina Moore

    Instructor

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