Introduction to Contacting Customer Service

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Skills You'll Learn

English Vocabulary, Business Skills, Listening Comprehension, English Grammar, Reading Comprehension

From the lesson

Contacting Customer Service

This week, you will look at how to use phone calls and emails to provide customers with both general and specific information and resolve their problems.

Taught By

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    Rebecca Payne-Passmore

    Manager of Content and Publishing

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    Dr. Katharine Nielson

    Chief Education Officer

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