Introduction to the Course and Week 1

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From the course by University of London

Management Skills for International Business

174 ratings

University of London

Management Skills for International Business

174 ratings

Course 2 of 6 in the Specialization International Business Essentials

This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect. This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/. This course is endorsed by CMI

From the lesson

How to Measure a Manager's Level of Effectiveness

This week we will be looking to explore the following key areas;<BR>* the key aspects of management, both in theory and reality<BR>* the similarities and differences between leadership and management<BR>* how the stakeholder added value of a manager’s contribution can be measured<BR>* the essential requirement for a manager to embrace and successfully manage change<BR><BR>At the end of this week, learners will be;<BR>(1) able to understand and apply the key attributes of a manager<BR>(2) aware of the possible differences between a leader and a manager<BR>(3) able to measure levels of a manager’s performance and organisational added value<BR>(4) familiar with the key stages of effective change management

Introduction to the Course and Week 12:56

Meet the Instructors

David James
Founder and Director, DJ Learning Ltd
University of London

[MUSIC]

Welcome to our first MOOC, which is management skills for

international business.

My name is David James and

I'm really looking forward to working with you throughout the four weeks of our MOOC.

Where we'll be looking to cover quite a range of different areas under

management and aspects of leadership, also.

Our MOOC consist of four weeks of which this is the first.

And each week has a series of objectives

which will be underpinned by a whole range of different things

to help you navigate through each part of your learning.

So there's going to be some reading to do,

there'll be various research sources that you can access.

There'll be video links, there'll be quiz questions, and

there'll be a scenario where you'll be looking to really test

your understanding and application of key parts of your learning.

The quiz questions will be primarily in week one and week three,

and your scenarios will be in week two and week four.

This then, is week one of our first MOOC.

And we'll be looking to cover together a range of key objectives.

Firstly, you'll be exploring how you can measure a manager's level of effectiveness.

Our second objective is where you'll be looking to demonstrate

your understanding of the key attributes of a manager.

So what makes a good manager?

Third, and possibly the major objective for this week is where you're looking to

compare the possible differences between a leader and a manager.

Very, very broad range of a research available there.

Our fourth and fifth objectives in this week one is where you'll be looking to

assess the levels of a manager's performance and stakeholder added value.

So in other words, what difference that manager has made.

And then the final objective for this first week is where you'll be looking to

analyze the key stages of effective change management.

Take every opportunity that you can to pause and

reflect about your learning, to think about how it applies to you and

your workplace, and your career or where you are.

Also, you can compare and contrast your learning and apply it to

a different workplace situation, so for example, people that you report to.

Other managers and leaders that you've seen.

Take every opportunity to think about how what you're learning

applies to the real world of organizational life.

Enjoy. [MUSIC]

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