Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care

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Skills You'll Learn

Communication, Healthcare Leadership, Organizational Culture, Patient Safety

Reviews

4.8 (351 ratings)

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MY

Mar 13, 2019

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Wonderful feeling! i completed two courses and learned many useful aspects. Will be taking third course as well. Thanks Coursera! This is an amazing step to improve world.

SS

Apr 14, 2018

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Being a GP, it is an added value to the personality of myself to be able to become a better leader and advocate for having to implement safe clinical environment.

From the lesson

Patient Safety, Quality, and the Patient Experience

Taught By

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    Eileen Kasda

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