Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.
Using Event Reports to Improve Safety and Culture
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Skills You'll Learn
Communication, Healthcare Leadership, Organizational Culture, Patient Safety
Reviews
Mar 13, 2019
Wonderful feeling! i completed two courses and learned many useful aspects. Will be taking third course as well. Thanks Coursera! This is an amazing step to improve world.
Apr 14, 2018
Being a GP, it is an added value to the personality of myself to be able to become a better leader and advocate for having to implement safe clinical environment.
From the lesson
Event Reporting and Second Victims
Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors.
Taught By
Eileen Kasda
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