Keeping patient safety and quality improvement projects on track, on time, and on budget is critical to ensuring their success. In this course, students will be introduced and given the opportunity to apply a series of tools to guide and manage patient safety and quality initiatives. These include tools for defining what success looks like, developing a change management plan, and conducting a pre-mortem to identify risks for project failure. This course will also provide tools for engaging stakeholders to ensure key players are invested in your project’s success.
What Does Success Look Like?
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Skills You'll Learn
Change Management, Project Planning, Staff Engagement
Reviews
NV
Jul 27, 2018
Very informative and important course for quality improvement.Thank you very much Coursera .
JA
Oct 01, 2019
I have really learnt a lot. Great course by all standards
From the lesson
What Does Success Look Like?
In this module, learners will develop an understanding of what project sustainment is and why it is important, the potential risks to project sustainment, the importance of planning for sustainment from project inception, types of measures used in quality improvement projects and the attributes of each, how strategies for improvement were developed in two successful large-scale quality improvement initiatives. Learners will become familiar with the issues impacting sustainment and how they may be successfully addressed across the life span of a quality improvement project.
Taught By
Lisa H. Lubomski, PhD
Assistant Professor
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