Organisational culture and knowledge

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Skills You'll Learn

Decision-Making, Leadership, Management, Performance Management

Reviews

4.6 (3,083 ratings)

  • 5 stars
    72.72%
  • 4 stars
    21.40%
  • 3 stars
    4.28%
  • 2 stars
    0.84%
  • 1 star
    0.74%

EP

Jul 22, 2020

This course has helped me a lot in understanding a lot of things about management. I highly recommend this to people who are managing people and to those who are interested in working with teams.

LM

Aug 31, 2022

Coursera courses are great learning tools for managers which csn be practiced at the workplace. It opened my mind to think outside of the box and diffuse conflicts as it happens within the teams.

From the lesson

Managing conflict at work

Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.

Taught By

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    Dr Chris Dewberry

    Lecturer and Course Director - University of London International Programmes

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