Hi there, welcome to the third module on health and health behaviour. We've already come a long way in this course. In the previous modules, you've learned about health behaviour and how this plays a role in the context of illness. It has become clear that chronic health conditions very often go beyond the non physical problems and also have an impact on psychological and social domains. It is essential for patients to learn how to deal with these consequences and to be involved in their own health care process. However, does your current health care practice facilitates this enough? To address this, we want to introduce the chronic care model developed by Edward Wagner and colleagues. This model was developed as an answer to the traditional organization of healthcare systems, in which the focus lies on acute illness or injury. The model combines elements which are known to increase both health outcomes and the quality of care for patients with a chronic disease. According to the model, this works through enhancement of productive interactions between patients and care providers. Wagner and colleagues stated the medical care must assure that persons with chronic health conditions have the confidence and skills to manage their condition. The most appropriate treatments to assure optimal disease control and prevention of complications. A mutually understood care plan, and careful, continuous follow up. Sounds reasonable, but also, easier said than done. In this module, we will discuss what the optimal conditions are for a productive healthcare interaction and which tools and methods are available to support this interaction. In lecture one, we will look into how to motivate patients to set, reach and maintain self-management goals. In lecture two, we zoom in on shared decision making as a method to come into an optimal care plan regarding medical choices, but also regarding needs and preferences of the patient. And in lecture three, we address how care can be designed around a person using innovative digital tools. At the end of this module, you will have insight into a broad range of strategies and interventions to involve and empower patience in the healthcare process and to create productive interactions between patients and healthcare practitioners.