Hello, my name is Don Klock. I'm currently a professor at Rutgers Business School. I'm going to be with you the entire global procurement and specialization. It consists as you'll learn later of seven courses. Prior to being a professor, I spent almost 40 years in Corporate America, all my experience quite frankly has been with consumer products companies. [SOUND] Most recently, I was with Colgate-Palmolive. That is the toothpaste and soap people if you're familiar with them. I spent a part of my career with Mars if you know them, that's a privately held company where they make confectionery and candy [SOUND], pet food and food. And then early on in my career, I was with Reckitt and Colman, that's the mustard people. Over the years, I think they've merged and divest many parts of the businesses, but I think some of their businesses ended up in Europe under Reckitt and Benckiser. And I believe the mustard business actually ended up in McCormick's here in the United States. My last position, I was the chief procurement officer for Colgate, I was there a number of years. And during my tenure there from 2004 to 2008, there was a corporate restructuring plan of which global procurement was part of it and our global procurement team delivered over a billion dollars in savings from 2004 to 2008. So I decided to retire in 2008. And basically I went home, I was looking for things to do, kind of kicking around the house and lunch would come and I'd say to my wife, would you make me lunch, she says, yeah, okay. And second day, came around, finally she said, wait a minute, I'm done making your lunch. Please go find something to do and I said, well, gee whiz when I was in Colgate corporate headquarters, I went to the cafeteria. I traveled quite a bit. When I was traveling, I had the company pick up lunches for me. I said, okay, well I'll go find something to do. And I did, I looked at four, five different options. I was looking for a part-time type employment and one of them was teaching, ended up interviewing at Rutgers Business School with Dr Lei who was the chairman of the Supply Chain Management department. Anyway, she said, you didn't know this Don but just a couple days earlier, we decided as a university and an MBA program and a business school to have a brand new Supply Chain Management department. And next thing I know, I'm in the Dean's office and he's proceeded to tell me that, We could really use your help, you could help promote this brand new Supply Chain Management department. We have a supply chain advisory council making up about 15 companies, you can manage that for us. You can help the MBA students get summer internships and full-time jobs, and we're going to give you an office. And you can come over here and work here, it's going to be terrific. So I went home to my wife and I said, you won't believe it. I went over, interviewed for a part-time job. They gave me a full-time job. This is terrific, you no longer have to make me lunch. I'm going to be going over at the school every day. I'll get lunch over there. This is really good. And then she said, you raise your hand, this would happen, wives get mad at you. She put her hand up like this and she said, Don I thought you're going to spend time with me. So, this is a good example of a communication and change management problem. So, as we learned in business, we need to take those same skill sets about change management into our home. So, a good lesson learned for everybody. But in any case, I worked in as a full-time professor in Rutgers Business School in the MBA program from 2004 to 2008 teaching various supply chain and procurement courses. In 2014, excuse me, 2008 to 2014, I moved over to the, Executive MBA program both in Newark and Singapore. I also expanded my external teaching to companies like Dell and Yuna Chem and those kind of places as well as I worked part-time for the Negotiation Institute teaching negotiation courses for various clients of theirs around the world. 2014, I was awarded the current leaders lifetime award for both my business and academic work. In 2018, a couple of my global procurement buddies and I decided to launch a digital online procurement training website called ProcureTrain. You can see that the name of the slides in a couple of minutes. Early in life, I picked up a masters and operations management from the University, an MBA from the University of Rochester in night school. And my undergrad was in engineering and management at Clarkson University. Just you know, I've moved 13 times in my business career. I took every single promotion that was offered to me. I don't think it's for everybody. But certainly it gave me a very broad-based experience. I worked in manufacturing. I worked in corporate headquarters. I basically had an opportunity to work in direct materials, indirect materials, commodities, Randall Logistics for Mars Incorporated for a while. So I have very broad-based experience and hopefully I'll bring those experiences into this particular specialization. I live in New York City, I'm currently in my Connecticut home. I had all good intentions of basically videoing this course at Rutgers Business School Studio. They have a full school studio there, I could look like I'm on CNN News, but because of the COVID-19 problem, obviously the school and that particular studio was shut down. And I decided to video it on my own here at my home in Connecticut. So, hopefully you'll give me a little leeway on that. Lastly, because of the COVID-19, it may look like since I've been taping for a number of weeks here that my hair's getting a little long and I'm not getting a haircut. That's primarily because there are no barbers. So, just another unexpected, unintended consequences of the COVID-19. [SOUND] So, let's go ahead and get started. So this is just going to be a very brief course introduction just to get you orientated for the following courses that you're going to have. Just that I thought it'd be helpful a little bit of background on Rutgers Business School as I mentioned in my intro that they did form a brand new Supply Chain Management department in 2008. So it's a relatively new school, put about 30 professors in that particular discipline. Since 2001, they always had a Supply Chain Management Council that was made of about 15 companies. This is a good connection for the school. The businesses basically review the curriculum. They help take our MBA students in both summer internships and full-time improvement. They advise us on our research. So it's a very helpful mix of having industry involved in the school. They've been very successful since 2008, most recently just to mention a few of the rankings. The MBA Supply Chain Management program was ranked fifth and the undergrad was ranked number two by US Gartner Research. And the MBA program was ranked number six by US News & World if you're familiar with them and they even have an online Master's program now that was the Supply Chain Management program is ranked eighth by best colleges. Just a comment on the indirects, about a year after we launched the new Supply Chain Management course in the MBA program, we did the similar thing in the undergrad. Interesting enough, since 2009, we have a 1,000 undergrad supply chain Majors. I'm not talking students, talking Supply Chain Management Majors. So it's double in each of the last three years. So I think it's an indirect compliment how successful our program has been. I went through this in the introduction, just two comments here. One, if you want to read a short bio I've included in the reading material and second of all if you want to get a hold of me, the best way is through LinkedIn. I've kind of gotten rid of all my address book so to speak. And if you send me a connection and reference this particular specialization, I'll be happy to accept your invitation and answer any questions you have. You might ask, who should take this course? I think it's basically for two groups of people. New people to procurement, this is what you need to know in procurement and middle management. And if you need additional training particularly in some of these areas, I think that would be a perfect fit. You may want to take it as a refresher course for experienced procurement people, just to see what's new out there, to see if you can pick up one or two good ideas. And it certainly would be good for non-procurement people if you're interested maybe moving your career into procurement or you just want to learn more about it because maybe you work in finance or manufacturing. You just want to understand how procurement works. So any of these threes are be good people who can take the course. Course structure, we're in course 1 which is the introduction. Course 2 which we'll be doing next week where we'll be covering basics. And then course 3 would be strategic sourcing. Course 4 will be supplier management, which will be supplier evaluation selection. Course 5 is supply market analysis. Course 6 is negotiation. And course 7 I'm going to wrap up and there is a final assessment, 40 multiple choice questions that you will have to take. The Learning Materials at the beginning of each course, I will have what my expectations are for you. You could call this your learning objectives if you like that term. And I'll go over that at the beginning of each course. We'll have a short video like this in each week. There's multiple weeks in each course if you're familiar with the format of Coursera. We will have reading materials available, cases in certain courses. And we do have the assessments as I mentioned earlier. So, let's go ahead and get started. Look forward to seeing you in course 2.
