4.3.4: Are You Sure You Have a Problem?

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Reviews

5 (24 ratings)
  • 5 stars
    23 ratings
  • 4 stars
    1 ratings
CD

Aug 15, 2018

Excellent course, but there's a problem with getting enough people to grade assignments. This is a real problem when you are paying by the month!

AB

Mar 08, 2017

It's one of the best courses on this topic! Very well structured and interesting with concrete steps and recommendations.

From the lesson
Week 4: When Things Go Wrong
Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.

Taught By

  • C. K. Gunsalus

    C. K. Gunsalus

    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

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