[MUSIC] You are the project manager for project A. Project A is considered to be of strategic importance to your organization. When project A is completed, you will release a new product to your customers that will be innovative. Research has shown that there is a high demand for this product and, if you are quick enough, your company will be the first to have it on the market. Because this project is so important, and requires the complete attention of resources, the project selection committee followed your advice and set up a projectized organization. All project team members, including you, are 100% dedicated to the project. You have three team members who each have significant roles on the project. They each either represent an area of expertise or the voice of the customer. It would be difficult to state that any one of these resources was more important than the other. In fact, they really need to work well together so that each of their work really ties well nicely. After all, the goal is to release this highly innovative and highly sought after product as quickly as possible, and to capture the market for this product within three months after the product is released. Two of the three key team members have worked together for several years. They have a close relationship. They're not only coworkers, they are good friends. The third resource is new to the company. In fact, she was hired because she brought expertise that your company did not have. She's excellent at her job, and you are glad she's part of the team. You notice that the other two do not always include her in their discussions about the product. They do not appear to be purposefully rude, but they typically turn to one another to discuss and debate various aspects of the product and project. There are times when she should be involved in the discussion, but she does not jump in. What do you think you should do? There are people who would choose A, B, or C. Some thoughts. This is an important project where time is of the essence and there is quite a bit at stake. To choose A and do nothing could mean that important opinions and information from the newer employees will not be heard. We might not have the luxury of letting time take its course. To choose B could cause the two co-workers, who are friends, to feel like they're are in trouble. Of course, you would be as tactful as possible, but they might feel a bit resentful. To choose C would mean you are proactively reminding everyone of their roles and participation, right at it happens and with everyone present. C is a good first step. [SOUND]