Bonus Video: Productive Conflict

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Skills You'll Learn

Project Management, Project, Planning, Project Planning

Reviews

4.7 (20,027 ratings)

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SY

Aug 30, 2020

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The course is a very great asset to any aspiring project manager. You get to understand the fundamentals and essentials in any given project and the means to ameliorate conflicts amongst stakeholders.

PD

Jan 28, 2020

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Thank you to Coursera for such a great platform to improve our skills and literacy.The learning environment offered here is completely a learn at your own pace environment,making it flexible to learn.

From the lesson

Authority vs. Influence

In this module, we will describe the difference between authority and influence and identify common sources of conflict within a project environment.

Taught By

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    Margaret Meloni, MBA, PMP

    Instructor, University of California, Irvine Division of Continuing Education

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