[MUSIC] Social innovation would be coming up with an idea where you can sustain in the community or somewhere where you can have a idea and people can come and benefit from it. Let's say looking at your community or anywhere you stay and seeing some sort of a challenge. And then going ahead and figuring out ways to overcome the challenge. People living on the Cape Flats are innovative. They have to be. And they don't even realise how innovative they are because they have to make do with so little. And they get by in everyday life with the little that they have. So social innovation is, it's an everyday thing on the Cape Flats. It's just that it's a foreign term to people. And people don't quite understand what it is. It can be something that you can build from scratch. It can be something that's already existing and you can go ahead and make do something that's going to help solve that challenge. And then being innovative and just thinking out of the box and doing something out of the ordinary, or doing something ordinary. It doesn't have to be extraordinary. Taking old ideas that didn't work and making something of it. Like identifying problems within our communities and just doing it with a twist and solving problems within our communities. That is what social innovation means to me. In the early 2000s the entrepreneur and activist Paul Hawken decided to try and count and catalog all of the social purpose organizations in the world. And it was kind of a crazy idea and he never quite got to the end of it but he did come to the astonishing conclusion that right now we're in the middle of the largest social movement that the world has ever seen. We don't recognise it as a movement because it doesn't look like movements of the past, it doesn't have one visible charismatic leader that we identify with the movement, it doesn't have an explicit ideology that people sign up for. Instead it's made up by at least a million, maybe many more organizations around the world all working to address social and environmental challenges in their own way. But, kind of brought together by a common set of shared values. And these organizations might be non-profit organizations, they might be businesses, they might government agencies, they might be networks. They might be informal groupings in community, they might be hybrids of any or all of the above. Together though they make up quite a mass of social change energy, and I think that's one of the reasons that this is an amazingly exciting time to be alive and to engage in that world with those people and those organizations. And that world is the world of social innovation. So Warren and I have in this world of social innovation for several decades. And now we're fortunate to find ourselves at the University of Cape Town and in this country South Africa where we think we found one of the most amazing and exciting social innovations the world have seen. And that's RLabs. You started your journey with our video in this first module. And on the surface, RLabs look like your typical social service organization. But once you go deeper under the surface, you start to see all kinds of innovations that lead to much more transformative impact. And we think RLabs offers a set of clues for all of us, no matter what your position, where you find yourself, what kind of context you're in, around how social innovation can be expressed. This term, social innovation, was not really commonly used before the year 2000. And now we start to see it in all sorts of places as you described. So, what is social innovation? It's a good question. As you said, the term is really emerging and people are using it in different ways, those were using it. But, I think most of the definition start with the idea of a problem, a social or environmental problem. And a social innovation would be some kind of novel attempt to address this problem that has a widespread benefit for many different kinds of people. And problems is often where we start as humans. We have an impulse to try and fix things. So we wanted to start this journey with you on understanding the nature of those problems. How do we engage in them? How do we understand them? And in the world of social change, many of these problems are complex problems. And that's where we're going to start. [MUSIC]