Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.
1- Socialization, Norms, and Roles
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Reviews
4.7 (2,382 ratings)
Apr 23, 2020
I learned many things from this course. I feel better to manage conflict and negotiation. Group communication was challenging for me and I will be in a better place to deal with it after this course.
Dec 14, 2020
One of the best online courses I've seen so far. Especially liked the the assignments because they forced you to think about the contents - nothing you would be able to find with a simple web search.
From the lesson
Group Development & Decision Making
Week 2 focuses on group development and decision making. We’ll look at how groups come together through socialization, how they develop norms, and how roles emerge. And we’ll compare and contrast different models that explain these processes. We’ll examine the various decision making traps that groups can fall into, while also developing better practices for making good group decisions. And we’ll explore how groups can be more creative and innovative in their decision making.
Taught By
Matthew A. Koschmann, PhD
Associate Professor
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