Documenting in Ticketing Systems

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Skills You'll Learn

Binary Code, Customer Support, Linux, Troubleshooting

Reviews

4.8 (13,836 ratings)
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    41 ratings
AH

Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

AL

May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

From the lesson
Troubleshooting

Taught By

  • Google

    Google

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