Course Intro

video-placeholder
Loading...
View Syllabus

Reviews

4.6 (494 ratings)

  • 5 stars
    69.23%
  • 4 stars
    22.46%
  • 3 stars
    5.87%
  • 2 stars
    1.21%
  • 1 star
    1.21%

AM

Sep 10, 2018

Filled StarFilled StarFilled StarFilled StarFilled Star

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

RR

Jun 29, 2021

Filled StarFilled StarFilled StarFilled StarFilled Star

The examples presented in the course were really helpful in understanding what goes into developing a customer centric IT strategy.

From the lesson

How do you define a customer-centric strategy you can actually execute?

To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.

Taught By

  • Placeholder

    Alex Cowan

    Faculty & Batten Fellow

Explore our Catalog

Join for free and get personalized recommendations, updates and offers.