Course Intro

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Reviews

4.6 (376 ratings)
  • 5 stars
    68.88%
  • 4 stars
    23.67%
  • 3 stars
    4.78%
  • 2 stars
    1.32%
  • 1 star
    1.32%
AM
Sep 10, 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

AO
Mar 2, 2018

This course helped me understand process design, user stories and business model canvas to integrate with IT system.

From the lesson
How do you define a customer-centric strategy you can actually execute?
To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.

Taught By

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    Alex Cowan

    Faculty & Batten Fellow

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