Gain job-ready skills from Google experts

In this 5-course certificate program, you’ll prepare for an entry-level job in IT support through an innovative curriculum developed by Google. 80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all. Learn more. Upon completion of the certificate, learners eligible to work in the US can directly share their information with Google, as well as employers like Hulu, Infosys, Intel, Walmart, and more. This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT— you’ll earn a dual credential when you complete both. Through a mix of video lectures, quizzes, and hands-on labs, you’ll get introduced to troubleshooting, customer service, networking, operating systems, system administration, and security — foundational IT skills required for an entry-level role. You’ll hear from Googlers whose foundations in IT support, served as launchpads for their own careers. By dedicating ~5 hours a week, you can complete in 3-6 months. This program is ACE® certified—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses. If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.
Pathway to in-demand jobs
No previous experience necessary
Fast and flexible learning
100% online, self-paced learning designed to fit your life
Valuable career services
Resources to help during your job search
Professional Certificate from Google
A recognized career credential to enhance your resume
Approximately 6 months to complete
Suggested pace of 10 hours/week
English
Pathway to in-demand jobs
No previous experience necessary
Fast and flexible learning
100% online, self-paced learning designed to fit your life
Valuable career services
Resources to help during your job search
Professional Certificate from Google
A recognized career credential to enhance your resume
Approximately 6 months to complete
Suggested pace of 10 hours/week
English

There are 5 Courses in this Professional Certificate

Course1

Course 1

Technical Support Fundamentals

4.8
stars
71,676 ratings
18,754 reviews
Course2

Course 2

The Bits and Bytes of Computer Networking

4.7
stars
26,323 ratings
6,184 reviews
Course3

Course 3

Operating Systems and You: Becoming a Power User

4.7
stars
15,171 ratings
2,943 reviews
Course4

Course 4

System Administration and IT Infrastructure Services

4.7
stars
12,873 ratings
2,489 reviews

Offered by

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Google

Frequently Asked Questions

More questions? Visit the Learner Help Center.