Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you.
Business Process Management in Healthcare Organizations
This course is part of Healthcare Organization Operations Specialization
Taught in English
Some content may not be translated
Instructor: Margaret Kilduff, Ph.D.
Sponsored by Connors State College
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(156 reviews)
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There are 4 modules in this course
This lesson provides an overview of the course as well as an overview of healthcare organization business processes and business process management.
What's included
16 readings3 quizzes4 discussion prompts7 plugins
This lesson provides an overview of healthcare organization business process management improvement and innovation.
What's included
10 readings2 quizzes2 discussion prompts6 plugins
This lesson provides an overview of healthcare organization electronic patient/customer records business processes.
What's included
10 readings2 quizzes2 discussion prompts6 plugins
This lesson is a synthesis of the course material to design patient-centered healthcare organization business processes the way you would have things run in the best of all worlds.
What's included
8 readings2 quizzes1 peer review4 discussion prompts5 plugins
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