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Learner Reviews & Feedback for Product Development: Customer Journey Mapping with Miro by Coursera Project Network

45 ratings
8 reviews

About the Course

By the end of this project, you will be fluent in identifying and analyzing customer journeys for new products and services and in deriving opportunities from your analysis, thus generating positive results for your business venture. This project is designed to engage and harness your visionary and exploratory abilities. You will use proven models in strategy and product development with the Miro platform to explore and analyze these customer journeys. This is an important step for individuals or companies wanting to explore new products or services. We will practice critically examining customer segments and products structures that affect the business. You will engage in evaluating, through examples and hands-on practice, making decisions on product orientation. Furthermore, you will assess whether to modify or keep the product structure when entering the market. You will be ready to take an entrepreneurial idea through a scientific and logical process, helping you validate your ideas for a new business or service....

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1 - 8 of 8 Reviews for Product Development: Customer Journey Mapping with Miro

By Aulia N F

Feb 21, 2021

its good course for beginner, at least you know how to make customer journey using miro, and theory also help a lot.

By Shikha S

Sep 21, 2020

Quick, crisp, easy to follow

By Anubha S

Nov 4, 2020

Great hands-on experience

By Lina V

Jul 31, 2020

Excellent explanation !!

By Fedorova T

Jul 29, 2020


By Adam Y

Jan 28, 2021

Good overview of Miro and Journey Maps. Looks like some of the Miro UI has changed since this course was created.


Jan 23, 2021

This Guided project is just right for learning and practicing about the customer journey mapping process in Miro.

By Dhaval D

Aug 24, 2020

Good introduction about the core concept and tool.