Dialogflow CX: Contextual Intents

In this Project, you will:

Add a Repeat intent and add an intent route for it to the Confirm flight page.

Create FAQ intents that can be used to match user's general questions to the generic answers.

Create route groups to handle contextual questions (e.g., FAQs asked in the middle of another part of the conversation).

1 hour 10 minutes
Beginner
No download needed
Shareable certificate
English
Desktop only

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will learn how to use some advanced Dialogflow CX features, like how to let a user ask your virtual agent to repeat what it said; let the user ask common questions from your FAQ in the middle of another conversation; ask context-sensitive questions, and add conversational branching and looping based on current values in the session parameters.

Skills you will develop

  • Dialogflow CX

  • Flow Network

  • Virtual agent

  • Conservational AI

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Learn a new tool or skill in an interactive, hands-on environment

You'll gain access to software and tools in a cloud workspace - no download required

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Google Cloud

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