By the end of this project, you will be able to leverage a critical path approach to build a practical user experience map that identifies the key interaction moments that influence a customer’s success achieving the goals, so that resources can be strategically applied to the most critical touchpoints. To do this you will gain hands-on experience diagramming a user experience to identify a customer’s and brand’s critical path to success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Business Process Management
User Experience Design (UXD)
User Experience (UX) Research
User Centered Design (UCD)
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Your workspace is a cloud desktop right in your browser, no download required
In a split-screen video, your instructor guides you step-by-step