Take a Critical Path Approach to UX Maps in Miro

Offered By
Coursera Project Network
In this Guided Project, you will:

Describe the components of User Experience maps and identify use cases for them.

Understand the Critical Path Method and its application to mapping the User Experience in Miro.

Document the Critical Path within the User Experience map in Miro.

Clock2 hours
IntermediateIntermediate
CloudNo download needed
VideoSplit-screen video
Comment DotsEnglish
LaptopDesktop only

By the end of this project, you will be able to leverage a critical path approach to build a practical user experience map that identifies the key interaction moments that influence a customer’s success achieving the goals, so that resources can be strategically applied to the most critical touchpoints. To do this you will gain hands-on experience diagramming a user experience to identify a customer’s and brand’s critical path to success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

Business Process ManagementStrategic PlanningUser Experience Design (UXD)User Experience (UX) ResearchUser Centered Design (UCD)

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Review the value of user experience mapping, the fundamentals of User Interface (UI) design, and how both support the User Experience (UX).

  2. Identify components of User Experience maps and consider the benefits of mapping the end-to-end process.

  3. Review the Critical Path Method and explore tools in Miro.

  4. Identify the Critical Path within the User Experience in Miro.

  5. Document the Critical Path within the User Experience map in Miro.

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently asked questions

Frequently Asked Questions

More questions? Visit the Learner Help Center.