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  • Skills you'll gain: Salesforce Development, Salesforce, Application Deployment, Workflow Management, Operational Efficiency, Dashboard, Data Access, Force.com, Process Design, Application Design, Application Development, Cloud Deployment, No-Code Development, User Accounts, User Provisioning, UI Components, Business Process Automation, Customer Relationship Management (CRM) Software, Business Logic, User Interface (UI)

  • Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, AI Enablement, Responsible AI, Salesforce Development, Data Ethics, Customer Analysis, AI literacy, Artificial Intelligence, AI Integrations, Customer Data Management, Automation, Analytics, Generative AI, Predictive Modeling, Natural Language Processing

  • Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management

  • Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Technical Sales, Communication, Telecommuting, Storytelling, Sales Development, Sales, Portfolio Management, Branding, Personal Attributes, LinkedIn, Professionalism, Empathy

  • Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Prospecting and Qualification, Campaign Management, Cross-Channel Marketing, Inside Sales, Business Software, Sales, Sales Strategy, Campaign Planning, Sales Pipelines, Social Media Campaigns, LinkedIn, Sales Operations, Sales Process, Productivity Software

  • Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Sales Enablement, Inside Sales, Service Management, Order Management, Prospecting and Qualification, Sales

What brings you to Coursera today?

  • Skills you'll gain: AI Workflows, Salesforce, Prompt Engineering Tools, AI Security, Responsible AI, Salesforce Development, Agentic Workflows, Data Ethics, Generative AI Agents, AI Integrations, Customer Relationship Management (CRM) Software, Customer Relationship Management, Generative AI, Data Loss Prevention, Predictive Modeling, Model Training, Data Security, Large Language Modeling

  • Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Postman API Platform, Test Automation, Data Mapping, Application Deployment, Test Tools, Scripting, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Simple Object Access Protocol (SOAP), Architectural Design, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

  • Skills you'll gain: Salesforce, Salesforce Development, Data Import/Export, Customer Relationship Management, Data Maintenance, Customer Relationship Management (CRM) Software, Data Management, Dashboard, System Configuration, Workflow Management, Data Validation, Research Reports, Cloud Computing, Business Process Automation, Data Integrity, User Accounts, Data Modeling, Administration, Role-Based Access Control (RBAC), Data Security

  • Skills you'll gain: Case Studies, Business Planning, Entrepreneurship, Fundraising and Crowdsourcing, Brainstorming, Proposal Development, Sales Presentations, Business Modeling, Presentations, Ideation, Stakeholder Engagement, Value Propositions, Innovation, Leadership

  • Skills you'll gain: Prompt Patterns, Prompt Engineering Tools, Salesforce, AI Integrations, AI Orchestration, Agentic Workflows, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software, Role-Based Access Control (RBAC)

  • Skills you'll gain: Salesforce Development, Data Validation, AI Workflows, Code Coverage, User Flows, Test Automation, Data Integrity, User Accounts