Skills you'll gain: AI Integrations, AI Enablement, Prompt Engineering, AI literacy, AI Workflows, Artificial Intelligence, Automation, Model Optimization, Operational Analysis, Configuration Management, Model Evaluation, Software Documentation, Productivity

Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Business Process Modeling, Process Modeling, Data Storytelling, Responsible AI, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Data Visualization, Data Presentation, AI Enablement, Sustainable Development, Social Impact, Generative AI, Customer Insights, Customer Relationship Management (CRM) Software, Innovation, Product Knowledge, Environmental Social And Corporate Governance (ESG)

Skills you'll gain: AI literacy, Retrieval-Augmented Generation, AI powered creativity, AI Product Strategy, Productivity Software, Generative AI, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Business Communication, Productivity, Operational Efficiency, Administration, Business Operations, Planning, Project Planning, Business Planning, Project Management, Business Administration, Business

Skills you'll gain: Business Process Modeling, Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, AI Product Strategy, AI Enablement, Product Management, Market Opportunities, ChatGPT, Business Strategy, Customer Insights, Product Development, Innovation, Product Requirements, AI Personalization, Product Knowledge

Skills you'll gain: AI Security, Threat Detection, Large Language Modeling, Intrusion Detection and Prevention, LLM Application, Cybersecurity, Cyber Security Strategy, Applied Machine Learning, Fraud detection, AI Integrations, Cyber Engineering, IT Automation, Machine Learning Methods, Cyber Attacks, Anomaly Detection, Federated Learning, Malware Protection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cyber Risk

Skills you'll gain: Responsible AI, Consultative Selling, Sales Enablement, Sales Training, Sales, Decision Intelligence, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Decision Making, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Analysis, Taking Meeting Minutes, Customer Engagement, Customer and Client Support

Skills you'll gain: MLOps (Machine Learning Operations), Microsoft Azure, Microsoft Copilot, Business Metrics, Performance Metric, Responsible AI, Model Deployment, Data Pipelines, Performance Analysis, Data Governance, Cloud Computing Architecture, AI Workflows, Enterprise Architecture, Data Architecture, Agentic Workflows, Model Training, System Monitoring, Retrieval-Augmented Generation, Generative AI Agents, Model Evaluation

Skills you'll gain: AI Personalization, AI Product Strategy, Experience Design, Persona (User Experience), User Experience Design, User Interface and User Experience (UI/UX) Design, User Experience, User Centered Design, UI/UX Research, User Interface (UI), Artificial Intelligence, Design Research, Emerging Technologies, Wireframing, User Story, Design Reviews, Prototyping, Responsible AI, Prompt Patterns, Professional Development

Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, OpenAI API, Model Deployment, OpenAI, Tool Calling, AI Integrations, LLM Application, Enterprise Application Management, OAuth, Model Context Protocol, Prompt Engineering, Performance Tuning, Real Time Data, Interoperability, Prompt Patterns, Application Deployment

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, Microsoft Office, Critical Thinking

Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence