Results for "De-escalation Techniques"

  • Status: New
    Status: Free Trial

    Skills you'll gain: Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Sales Training, Oral Expression, Market Share, Sales Process, Business

  • Status: Free Trial

    Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Emotional Intelligence, Active Listening, Self-Awareness, Creative Problem-Solving

  • Status: New
    Status: Free Trial

    Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication

  • Status: Free Trial

    Skills you'll gain: Construction Engineering, Laboratory Testing, Construction, Construction Inspection, Production Process, Construction Management, Manufacturing Operations, Plant Operations and Management, Manufacturing Processes, Civil Engineering, Safety Assurance, Product Testing, Chemical Engineering, Materials science, Structural Engineering, Sustainable Engineering, Manufacturing Standards, Analytical Testing, Chemistry, Water Quality

  • Status: New
    Status: Free Trial

    Skills you'll gain: Software Design Patterns

  • Status: Free Trial

    Skills you'll gain: Assertiveness, Empowerment, Professional Development, Verbal Communication Skills, Communication, Leadership, Leadership Development, Influencing, Conflict Management, Negotiation, Empathy, Decision Making

What brings you to Coursera today?

  • Status: Free Trial

    University of California, Irvine

    Skills you'll gain: Conflict Management, Negotiation, Intercultural Competence, Cultural Diversity, Communication Strategies, De-escalation Techniques, Interpersonal Communications, Cultural Sensitivity, Mediation, Active Listening, Case Studies, Stakeholder Management, Teamwork, Verbal Communication Skills, Verbal Strategic Communication, Problem Solving, Discussion Facilitation, Portfolio Management, Leadership, Communication

  • Status: New

    Skills you'll gain: Interpersonal Communications, Social Skills, Assertiveness, Self-Awareness

  • Status: Free Trial

    Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Communication, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Communication Strategies, Public Speaking, Storytelling

  • Status: New
    Status: Preview

    Skills you'll gain: Constructive Feedback, Active Listening, Empathy, Communication, Advocacy

  • Status: New
    Status: Free Trial

    Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening

  • Status: New

    Skills you'll gain: Technical Documentation, Information Systems Security, Cybersecurity, Virtual Machines, System Configuration, Virtual Environment, Linux, Network Analysis