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  • Status: New
    Status: Free Trial

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Intercultural Competence, Active Listening, Diversity and Inclusion, Workplace inclusivity, Safety Culture, Cultural Sensitivity, Empathy, Diversity Equity and Inclusion Initiatives, Trustworthiness, Collaboration, Rapport Building, Communication, Leadership, Team Collaboration, Team Management

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Empathy & Emotional Intelligence, Communication Strategies, Interrigatories, Expectation Management, Collaboration, Brainstorming, Verbal Communication Skills, Overcoming Objections, Behavior Management, Proposal Development, Empathy, Communication, Follow Through, Strategic Planning, Interpersonal Communications

  • Status: Free Trial

    University of Colorado Boulder

    Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Strategic Communication, Communication Planning, Corporate Communications, Leadership, Risk Management, Leadership and Management, Consultative Approaches, Business Leadership, Contingency Planning, Risk Mitigation, Risk Analysis, Mitigation, Communication Strategies, Case Studies, Critical Thinking

  • Status: Free Trial

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Threat Management, Cybersecurity, Endpoint Detection and Response, Cyber Attacks, Cyber Threat Intelligence, Digital Forensics, Intrusion Detection and Prevention, Threat Detection, Network Security, Network Monitoring, Data Security, Business Continuity, Network Analysis, Exploitation techniques, Malware Protection, Memory Management, Analysis

  • Status: New
    Status: Free Trial

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Professionalism, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication

  • Status: New
    Status: Free Trial

    Skills you'll gain: Overcoming Objections, Negotiation, Root Cause Analysis, Problem Solving, Client Services, Decision Making, Active Listening

What brings you to Coursera today?

  • Status: New
    Status: Free Trial

    Skills you'll gain: Constructive Feedback, Growth Mindedness, Rapport Building, Accountability Frameworks, Proactivity, Relationship Building, Discussion Facilitation, Recognizing Others, Lifelong Learning, Open Mindset, Motivational Skills, Team Collaboration, Empathy, Professionalism, Decision Making, Team Building, Diversity and Inclusion, Mentorship, Employee Coaching, Emotional Intelligence

  • Status: New
    Status: Free Trial

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Security Management, Cyber Attacks, Cyber Operations, Threat Detection, Cybersecurity, Disaster Recovery, Threat Management, Malware Protection, Crisis Intervention, Triage, Technical Communication, Resilience, Record Keeping, Root Cause Analysis, Technical Documentation

  • Status: Free Trial

    Arizona State University

    Skills you'll gain: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Companionship, Relationship Building, Relationship Management, Constructive Feedback, Team Building, Interpersonal Communications, Social Skills, Pedagogy, Friendliness, Leadership, Compassion, Open Mindset, Decision Making, Independent Thinking, Conflict Management, Accountability

  • Skills you'll gain: Conflict Management, Assertiveness, Leadership, Leadership Development, Leadership and Management, Discussion Facilitation, Tactfulness, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Staff Management, Verbal Communication Skills, Communication Strategies, Communication, Team Performance Management, Constructive Feedback, Empathy

  • Status: New
    Status: Free Trial

    Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving

  • Status: New
    Status: Free Trial

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Active Listening, Interpersonal Communications, Collaboration, Communication, Composure, Empathy, Relationship Management, Professionalism, Lifelong Learning, Rapport Building, Growth Mindedness, Professional Development, Emotional Intelligence, Problem Solving, Non-Verbal Communication, Self-Awareness