Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager.

Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell +1 more

28,564 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 430 reviews of courses in this program

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 430 reviews of courses in this program

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Skills you'll gain

  • Category: Patient Safety
  • Category: Performance Review
  • Category: Medical Privacy
  • Category: Revenue Cycle Management
  • Category: Claims Processing
  • Category: Data Management
  • Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
  • Category: Medical Management
  • Category: Data Analysis
  • Category: Practice Management
  • Category: Denial Management
  • Category: Care Management
  • Category: Medical Billing and Coding
  • Category: Continuous Quality Improvement (CQI)
  • Category: Medical Terminology
  • Category: Organizational Change
  • Category: ICD Coding (ICD-9/ICD-10)
  • Category: Medical Billing
  • Category: Patient Registration
  • Category: Change Management

Details to know

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Taught in English

Professional Certificate - 6 course series

Introduction to Ambulatory Healthcare Management

Introduction to Ambulatory Healthcare Management

Course 1, 9 hours

What you'll learn

Skills you'll gain

Category: Medical Terminology
Category: Stakeholder Analysis
Category: Health Care
Category: Health Systems
Category: Human Resources
Category: Health Care Administration
Category: Telehealth
Category: Medical Management
Category: Hospital Medicine
Category: Healthcare Industry Knowledge
Category: Financial Management
Category: Care Coordination
Category: Urgent Care
Category: Primary Care
Category: Management Training And Development
Category: Practice Management
Human Resources Management Essentials

Human Resources Management Essentials

Course 2, 9 hours

What you'll learn

Skills you'll gain

Category: Change Management
Category: Employee Performance Management
Category: Human Resource Policies
Category: Employee Engagement
Category: Recruitment Strategies
Category: Health Care Procedure and Regulation
Category: Organizational Change
Category: Performance Appraisal
Category: Human Resource Management
Category: Smart Goals
Category: Performance Management
Category: Performance Review
Category: Recruitment
Category: Organizational Leadership
Category: Culture Transformation
Category: Drive Engagement
Category: Talent Recruitment
Category: Diversity and Inclusion
Category: Interviewing Skills
Category: Diversity Equity and Inclusion Initiatives
Quality and Safety in Ambulatory Healthcare Management

Quality and Safety in Ambulatory Healthcare Management

Course 3, 10 hours

What you'll learn

Skills you'll gain

Category: Patient Safety
Category: Continuous Quality Improvement (CQI)
Category: Risk Analysis
Category: Project Management
Category: Accident Prevention
Category: Strategic Leadership
Category: Managed Care
Category: Risk Management
Category: Healthcare Project Management
Category: Health Policy
Category: Performance Improvement
Category: Health Systems
Category: Health Care Procedure and Regulation
Category: Safety Assurance
Healthcare Delivery for Medical Practice Managers

Healthcare Delivery for Medical Practice Managers

Course 4, 11 hours

What you'll learn

Skills you'll gain

Category: Preventative Care
Category: Staff Management
Category: Care Coordination
Category: Budgeting
Category: Patient Flow
Category: Regulatory Compliance
Category: Patient Coordination
Category: Health Systems
Category: Hospital Experience
Category: Public Health
Category: Health Care
Category: Case Management
Category: Healthcare Industry Knowledge
Category: Operating Budget
Category: Practice Management
Category: Care Management
Category: Nursing and Patient Care
Category: Primary Care
Category: Medical Management
Category: Public Health and Disease Prevention
Data and Electronic Health Records

Data and Electronic Health Records

Course 5, 8 hours

What you'll learn

Skills you'll gain

Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
Category: Data Management
Category: Data Integrity
Category: Data Governance
Category: Data Entry
Category: Clinic Management Systems
Category: Data Maintenance
Category: Data Quality
Category: Health Informatics
Category: Data-Driven Decision-Making
Category: Health Information Management and Medical Records
Category: Medical Records
Category: Electronic Medical Record
Category: Clinical Documentation
Category: Health Information Management
Category: Medical Privacy
Category: Electronic Medical Record System
Category: Health Care
Category: Personally Identifiable Information
Category: Patient Registration
Revenue Cycle, Billing, and Coding

Revenue Cycle, Billing, and Coding

Course 6, 6 hours

What you'll learn

Skills you'll gain

Category: Patient Registration
Category: Medical Coding
Category: ICD Coding (ICD-9/ICD-10)
Category: CPT Coding
Category: Revenue Management
Category: Medical Billing
Category: Insurance Policies
Category: Payment Processing and Collection
Category: Billing
Category: Revenue Cycle Management
Category: Medical Billing and Coding
Category: Claims Processing
Category: Denial Management
Category: Registration
Category: Insurance

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Michelle J. Campbell
Johns Hopkins University
6 Courses41,457 learners
Maura McGuire, MD, CPC, FACP
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses41,457 learners

Offered by

Johns Hopkins University

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