Influential Leadership focuses on how Microsoft leaders influence outcomes through communication, feedback, negotiation, and emotional intelligence. Leadership impact depends on the ability to deliver feedback, manage conflict constructively, and drive accountability while maintaining trust.

Influential Leadership
Ends soon! Get $70+ in savings and build skills with Coursera Plus. Save 40% for 3 months.

Influential Leadership
This course is part of Microsoft Leadership and Innovation Professional Certificate

Instructor: Microsoft
Included with
Gain insight into a topic and learn the fundamentals.
Intermediate level
Recommended experience
6 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Deliver clear, growth-oriented feedback
Manage conflict and negotiation constructively
Apply emotional intelligence in high-stakes conversations
Influence outcomes while maintaining trust and collaboration
Skills you'll gain
- Category: Leadership Development
- Category: Communication
- Category: Leadership
- Category: Growth Mindedness
- Category: Constructive Feedback
- Category: Performance Management
- Category: Negotiation
- Category: Conflict Management
- Category: Follow Through
- Category: Performance Review
- Category: Stakeholder Communications
- Category: People Development
- Category: Storytelling
- Category: Accountability
- Category: Cross-Functional Collaboration
- Category: Persuasive Communication
- Category: Trustworthiness
- Category: Influencing
- Category: Emotional Intelligence
- Category: Professional Development
Details to know

Shareable certificate
Add to your LinkedIn profile
Recently updated!
July 2026
Taught in English
Build your Leadership and Management expertise
This course is part of the Microsoft Leadership and Innovation Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Microsoft

There are 6 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

Microsoft
428 Courses2,873,980 learners
Offered by

Microsoft
Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Frequently asked questions
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.