The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, and how to use tools in Salesforce to manage opportunities and close sales deals in a real world business setting.


Opportunity Management in Salesforce


Opportunity Management in Salesforce
This course is part of Salesforce Sales Operations Professional Certificate



Instructors: Trailhead +2 more
18,706 already enrolled
Included with
245 reviews
Recommended experience
What you'll learn
Describe what sales activities an account executive is typically responsible for and how a sales operations specialist would support them.
Demonstrate an in-depth knowledge of how sales teams progress opportunities through the sales pipeline and close deals in Salesforce.
Demonstrate proficiency using Salesforce Sales Cloud Lightning by managing accounts, opportunities, products, quotes, and contracts.
Skills you'll gain
- Category: Product Lining
- Category: Sales Operations
- Category: Sales Pipelines
- Category: Order Entry
- Category: Request For Quotation (RFQ)
- Category: Closing (Sales)
- Category: Product Assortment
- Category: Contract Management
- Category: Sales Process
- Category: Order Processing
- Category: Kanban Principles
- Category: Sales Support
- Category: Product Knowledge
- Category: Account Management
- Category: Sales Enablement
- Category: Sales Management
- Category: Order Management
Tools you'll learn
- Category: Order Management Systems
- Category: Collaborative Software
- Category: Salesforce
Details to know

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12 assignments
Build your Business Essentials expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Salesforce

There are 4 modules in this course
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructors

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Showing 3 of 245
Reviewed on Jul 14, 2022
great course to trake you step by step in using salesforce for sdtages inopportunities closing and settin up product and pricebook
Reviewed on Dec 15, 2025
Clear and simple content, not only for newbies but also to review core concepts and ideas
Reviewed on Jun 20, 2023
Exceptionally good training. Very much hands-on practical sessions. It was worth it