Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. You will also learn to utilize frameworks like Root Cause Analysis and Decision Matrix tools.

Effective Problem-Solving and Decision-Making

Effective Problem-Solving and Decision-Making
This course is part of multiple programs.

Instructor: Diane Spiegel
296,225 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
8 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Reflect on how mindset and personal bias influence your ability to solve problems and make decisions.
Explain how organizational decisions impact personal development, team dynamics, and company performance.
Analyze the affordances and limitations associated with problem-solving and decision-making.
Articulate how team decisions can benefit your professional growth and organizational strategy.
Skills you'll gain
- Category: Teamwork
- Category: Open Mindset
- Category: Organizational Strategy
- Category: Creative Thinking
- Category: Performance Measurement
- Category: Performance Metric
- Category: Team Collaboration
Details to know

Shareable certificate
Add to your LinkedIn profile
Assessments
4 assignments
Taught in English
Build your subject-matter expertise
This course is available as part of
When you enroll in this course, you'll also be asked to select a specific program.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 4 modules in this course
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Instructor

Diane Spiegel
University of California, Irvine
7 Courses421,172 learners
Offered by

University of California, Irvine
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