As a cloud consultant, you might be working with companies of various sizes. Based on a company’s unique business needs, you might be responsible for evaluating their existing business solutions and offering more efficient cloud resources. In this course, you'll understand the types of services available and their capabilities and know how to appropriately map the right solution for each unique use case. You'll gain familiarity with the AWS cloud infrastructure, support methods, and mitigation techniques. The course begins with a review of AWS infrastructure, including a review of the foundational compute, networking, storage and database services. You'll then get introduced to the troubleshooting mindset and learn about the tools available and the importance of making a plan. You'll then get the details on troubleshooting with AWS services (Amazon EC2, Amazon Lambda, Amazon VPC) before closing the course with preventative controls and scenarios when using Amazon S3, Amazon RDS, AWS IAM, and AWS Organizations. By completion of this course, you'll be well-versed in listening to a customer's cloud technology concerns and how to best position the most efficient and cost-effective solution.
Providing Technical Support for AWS Workloads
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Providing Technical Support for AWS Workloads
This course is part of AWS Cloud Technology Consultant Professional Certificate
Instructors: Seph Robinson +1 more
8,600 already enrolled
Included with
Gain insight into a topic and learn the fundamentals.
69 reviews
Beginner level
No prior experience required
7 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Understand basics of troubleshooting in a cloud environment
Identify resources and routes to assist with understanding and troubleshooting
Skills you'll gain
- Category: Cloud-Based Integration
- Category: Network Troubleshooting
- Category: Cloud Infrastructure
- Category: Security Controls
- Category: Cloud Computing
- Category: Customer Support
- Category: Technical Consulting
- Category: Technical Support
- Category: Scenario Testing
- Category: System Support
- Category: Cloud Management
- Category: Cloud Solutions
- Category: Database Management
Tools you'll learn
- Category: Cloud Storage
- Category: Amazon S3
- Category: AWS Identity and Access Management (IAM)
- Category: Amazon Elastic Compute Cloud
- Category: Virtual Networking
- Category: Amazon Web Services
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
6 assignments
Taught in English
91% of learners achieved a positive career outcome
Build your Cloud Computing expertise
This course is part of the AWS Cloud Technology Consultant Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from Amazon Web Services
There are 3 modules in this course
Earn a career certificate
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Instructors
Instructor ratings
(13 ratings)Seph Robinson
Amazon Web Services
20 Courses616,447 learners
Offered by
Amazon Web Services
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