Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell +1 more

15,455 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(200 reviews)

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.8

(200 reviews)

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Skills you'll gain

  • Category: Data Management
  • Category: Organizational Change
  • Category: Data Analysis
  • Category: Medical Billing and Coding
  • Category: Patient Safety
  • Category: Payment Processing and Collection
  • Category: Practice Management
  • Category: ICD Coding (ICD-9/ICD-10)
  • Category: Change Management
  • Category: Human Resource Policies
  • Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
  • Category: Revenue Cycle Management
  • Category: Continuous Quality Improvement (CQI)
  • Category: Patient Registration
  • Category: Medical Terminology
  • Category: Care Management
  • Category: Healthcare Industry Knowledge
  • Category: Denial Management
  • Category: Performance Review
  • Category: Medical Billing

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Category: Healthcare Industry Knowledge
Category: Medical Terminology
Category: Health Systems
Category: Financial Management
Category: Urgent Care
Category: Health Care Administration
Category: Health Care
Category: Practice Management
Category: Primary Care
Category: Patient Flow
Category: Telehealth
Category: Human Resources

What you'll learn

Skills you'll gain

Category: Employee Engagement
Category: Change Management
Category: Human Resource Policies
Category: Employee Onboarding
Category: Employee Performance Management
Category: Performance Review
Category: Diversity and Inclusion
Category: Internal Communications
Category: Human Resource Management
Category: Human Resources
Category: Organizational Change
Category: Organizational Structure
Category: Recruitment
Category: Health Care Administration
Category: Labor Law
Category: Interviewing Skills
Category: Smart Goals

What you'll learn

Skills you'll gain

Category: Patient Safety
Category: Continuous Quality Improvement (CQI)
Category: Risk Management
Category: Key Performance Indicators (KPIs)
Category: Strategic Leadership
Category: Healthcare Industry Knowledge
Category: Care Management
Category: Performance Improvement
Category: Value-Based Care
Category: Clinical Leadership
Category: Project Management
Category: Health Care Procedure and Regulation
Category: Practice Management
Category: Health Systems
Category: Complex Problem Solving

What you'll learn

Skills you'll gain

Category: Community Health
Category: Patient Flow
Category: Revenue Forecasting
Category: Social Determinants Of Health
Category: Preventative Care
Category: Regulatory Compliance
Category: Budget Management
Category: Health Care
Category: Hospital Experience
Category: Case Management
Category: Healthcare Industry Knowledge
Category: Public Health
Category: Care Management
Category: Health Systems
Category: Primary Care
Category: Practice Management

What you'll learn

Skills you'll gain

Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
Category: Data Management
Category: Data Security
Category: Data Integrity
Category: Health Informatics
Category: Clinical Documentation
Category: Data Analysis
Category: Health Information Management
Category: Electronic Medical Record
Category: Practice Management Software
Category: Data Quality
Category: Medical Records
Category: Computerized Physician Order Entry
Category: Patient Registration
Category: Health Care

What you'll learn

Skills you'll gain

Category: CPT Coding
Category: ICD Coding (ICD-9/ICD-10)
Category: Medicaid
Category: Patient Registration
Category: Managed Care
Category: Medicare
Category: Medical Coding
Category: Revenue Management
Category: Payment Processing and Collection
Category: Medical Billing and Coding
Category: Billing
Category: Revenue Cycle Management
Category: Denial Management
Category: Medical Billing

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Michelle J. Campbell
Johns Hopkins University
6 Courses22,877 learners
Maura McGuire, MD, CPC, FACP
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses22,877 learners

Offered by

Johns Hopkins University

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Frequently asked questions

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