MedCerts
Medical Office Procedures and Administration Fundamentals Specialization

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MedCerts

Medical Office Procedures and Administration Fundamentals Specialization

Understanding Procedures and Administration. Medical Office Procedures and Administration Fundamentals provides students with a comprehensive overview of key administrative functions in healthcare settings, including patient scheduling, medical billing, office management, and essential regulatory compliance – equipping them with the foundational skills needed to excel in medical office administration.

Jennifer Zabel

Instructor: Jennifer Zabel

6,775 already enrolled

Included with Coursera Plus

Get in-depth knowledge of a subject
4.8

(178 reviews)

Beginner level

Recommended experience

12 weeks to complete
at 2 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.8

(178 reviews)

Beginner level

Recommended experience

12 weeks to complete
at 2 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain an understanding of the expectations of an allied healthcare professional in the workplace

  • Discuss the role and responsibilities related to medical front office procedures

  • Recognize the importance of HIPAA and HITECH compliance laws

  • Explain various aspects of records management

Skills you'll gain

  • Category: Conflict Management
  • Category: Electronic Medical Record System
  • Category: Health Information Management
  • Category: Medical Privacy
  • Category: Medical Office Procedures
  • Category: Medical History Documentation
  • Category: Medical Records
  • Category: Professionalism
  • Category: Care Coordination
  • Category: Time Management
  • Category: Patient Coordination
  • Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
  • Category: Professional Development
  • Category: Medical Assistance
  • Category: Cultural Responsiveness
  • Category: Patient-centered Care
  • Category: Health Information Management and Medical Records
  • Category: Patient Registration
  • Category: Electronic Medical Record
  • Category: Patient Education And Counseling

Details to know

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Taught in English

Specialization - 3 course series

What you'll learn

  • Gain an understanding of the expectations of an allied healthcare professional in the workplace

  • Develop and exercise emotional intelligence, self-management, and interpersonal skills

  • Build and improve internal and external communication skills with all exchanges

  • Enhance the patient care experience with successful interactions and patient satisfaction

Skills you'll gain

Category: Professionalism
Category: Emotional Intelligence
Category: Time Management
Category: Communication
Category: Trustworthiness
Category: Interpersonal Communications
Category: Stress Management
Category: Conflict Management
Category: Empathy
Category: Ethical Standards And Conduct
Category: Patient-centered Care
Category: Patient Education And Counseling
Category: Relationship Building
Category: Teamwork
Category: Strong Work Ethic
Category: Professional Development
Category: Conscientiousness
Category: Cultural Responsiveness

What you'll learn

  • Discuss the role and responsibilities related to medical front office procedures

  • Describe the daily operation in the ambulatory care setting

Skills you'll gain

Category: Health Care Administration
Category: Medical Office Procedures
Category: Patient Communication
Category: Medical Assistance
Category: Care Coordination
Category: Patient Coordination
Category: Medical Billing
Category: Electronic Medical Record System
Category: Patient Registration
Category: Patient-centered Care
Category: Emergency Response
Category: Healthcare Industry Knowledge
Category: Medical Records
Category: Health Information Management

What you'll learn

  • Recognize the importance of HIPAA and HITECH compliance laws

  • Demonstrate knowledge of patient intake and processing

  • Explain various aspects of records management

Skills you'll gain

Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
Category: Medical Records
Category: Medical Office Procedures
Category: Medical History Documentation
Category: Electronic Medical Record
Category: Medical Privacy
Category: Information Privacy
Category: Health Information Management and Medical Records
Category: Records Management
Category: Patient Registration
Category: Patient Communication

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Instructor

Jennifer Zabel
Jennifer Zabel
MedCerts
14 Courses116,720 learners

Offered by

MedCerts

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