University of Colorado Boulder

Business Communication Specialization

University of Colorado Boulder

Business Communication Specialization

Master Effective Business Communication Skills.

Develop essential skills for clear communication, impactful feedback, and effective teamwork.

Tracy Jennings
Dr. Quentin McAndrew
Matthew Koschmann

Instructors: Tracy Jennings +2 more

13,819 already enrolled

Included with Coursera Plus

Get in-depth knowledge of a subject

from 10,655 reviews of courses in this program

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject

from 10,655 reviews of courses in this program

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Describe the concept of feedback, distinguishing between positive and negative impacts.

  • Identify positive feedback strategies to enhance creativity and teamwork.

  • Write clear, effective business documents and communications.

  • Develop decision-making practices to foster creativity and innovation.

Skills you'll gain

  • Category: Business Communication
  • Category: Business Correspondence
  • Category: Business Writing
  • Category: Collaboration
  • Category: Conflict Management
  • Category: Constructive Feedback
  • Category: Decision Making
  • Category: Diversity Awareness
  • Category: Grammar
  • Category: Motivational Skills
  • Category: Organizational Skills
  • Category: Performance Management
  • Category: Recognizing Others
  • Category: Staff Management
  • Category: Team Building
  • Category: Team Collaboration
  • Category: Team Motivation
  • Category: Teamwork
  • Category: Writing

Tools you'll learn

  • Category: Collaborative Software

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from University of Colorado Boulder

Specialization - 3 course series

Business Writing

Business Writing

Course 1, 13 hours

What you'll learn

  • Write clearly and effectively.

Skills you'll gain

Category: Business Writing
Category: Grammar
Category: Writing
Category: Editing
Category: Organizational Skills
Category: Concision
Category: Organizational Structure
Category: Writing and Editing
Category: Communication Strategies
Category: Presentations
Category: Business Correspondence
Category: Organizational Strategy
Category: Communication
Category: Business Communication
Category: Graphic Design
Giving Helpful Feedback

Giving Helpful Feedback

Course 2, 5 hours

What you'll learn

  • Describe the concept of feedback, distinguishing between positive and negative feedback and their respective impacts.

  • Identify positive feedback strategies to enhance behaviors such as creativity and teamwork within a team.

Skills you'll gain

Category: Constructive Feedback
Category: Behavioral Management
Category: Employee Performance Management
Category: Creativity
Category: Team Motivation
Category: Tactfulness
Category: Recognizing Others
Category: Emotional Intelligence
Category: Communication
Category: Staff Management
Category: Motivational Skills
Category: Performance Management
Category: Communication Strategies
Category: Coaching
Category: Employee Coaching
Teamwork Skills: Communicating Effectively in Groups

Teamwork Skills: Communicating Effectively in Groups

Course 3, 10 hours

What you'll learn

  • Recognize how hidden forces of context, systems, institutions, and interactions design affect group interaction

  • Develop decision making practices in order to become more creative and innovative

  • Learn how to communicate to resolve or diffuse group conflicts

  • Make better decisions about using technology for group work based on key practical and conceptual considerations

Skills you'll gain

Category: Communication Strategies
Category: Collaboration
Category: Decision Making
Category: Teamwork
Category: Communication
Category: Digital Communications
Category: Conflict Management
Category: Diversity Awareness
Category: Innovation
Category: Workplace inclusivity
Category: Collaborative Software
Category: Social Skills
Category: Team Collaboration
Category: Interpersonal Communications
Category: Culture
Category: Cultural Diversity

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Tracy Jennings
Tracy Jennings
University of Colorado Boulder
5 Courses69,056 learners

Offered by

University of Colorado Boulder

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions