L&D Investment Survey 2023

Unlocking the Value of Learning

The learning function has long been vital to ensuring that employees have the skills they need to be productive and to keep up with competition. However, a period of rapid organizational changes, technological acceleration, and a turbulent economy have changed how business leaders are investing in learning as a means to achieving organizational goals.

To gather insights on the state of corporate learning and development, Coursera partnered with Rep Data to survey 650 learning leaders across eight countries and seven industries. The results provide a global snapshot of the challenges and opportunities facing L&D and HR leaders today, in addition to industry- and country-specific insights. Our sample sizes enabled us to obtain results with an industry-standard range of error at a 95% confidence level.

See the preview below or download the PDF.

Here’s what you’ll learn about:

- The rising executive support for L&D programs

- Key indicators L&D leaders use to gauge program success

- Business priorities fueling the push for L&D

- Essential skills at the forefront of learning leaders' agendas

- Strategies to navigate and streamline the "content chaos" in L&D programs

Global findings

The survey insights are derived from all responses across company size, sector, or geography. The L&D and HR leaders represent a broad spectrum of industries: professional services, financial services, technology and IT, healthcare and pharma, energy and utilities, telecom and media, and retail. The greatest representation came from the retail, financial services, healthcare and pharma, and technology and IT industries.

world map dotted

Learning works, and organizations are eager to invest

Insight: L&D is receiving greater support and budget from executives, suggesting an increasingly important role for L&D in achieving core organizational goals in the year ahead.

The majority of learning leaders have more budget to work with, indicating that L&D initiatives are driving value for companies.

The reasons for increased budget vary, but the majority (52%) of L&D and HR leaders say that employee engagement is the top reason for budget increases. Forty-eight percent say that the impact on organizational competitiveness is the top reason.


Organizations are turning to learning to achieve targets

Insight: L&D programs are especially crucial for driving productivity, staying in step with the competition, and boosting rates of employee engagement and talent retention.

A major motivator for L&D and HR leaders is to help their organizations increase productivity, and 68% identified this as one of the top factors driving the urgency of upskilling and reskilling programs. Keeping up with the competition is a top factor for 58%, though almost all surveyed recognize its importance.

The top five factors driving urgency for L&D programs

Download full survey report to learn more

  • Find out why learning has become increasingly central to achieving organizational goals and how you can position the value of L&D to executive leadership.
  • Discover the biggest challenges facing L&D leaders along with recommendations for overcoming them.
  • Stay ahead of the curve by exploring how L&D leaders are responding to emerging technologies like generative AI while balancing other key areas like business and soft skills.

In an age of relentless disruption, digital transformation and talent development must go hand in hand. HR and L&D leaders will play a vital role in helping companies navigate emerging challenges—I’ve personally never felt my mission as a CLO more immediately. I hope the data and insights offered in this report act as a catalyst for new ideas that organizations can embrace to build more engaged and agile workforces.

Trena Minudri
Chief Learning Officer, Coursera