This course features Coursera Coach — your interactive learning companion that helps you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course.
Gain the skills to confidently manage, secure, and support Apple devices across iOS and macOS with this hands-on course in Apple Device Administration. Whether you’re supporting a small team or an entire organization, you’ll learn how to deploy, configure, and troubleshoot Apple platforms using the same tools and practices relied on by industry professionals. You’ll begin by exploring the Apple ecosystem, learning how Apple platforms are structured and how device management works across iPhones, iPads, and Macs. With this foundation in place, you’ll dive into iOS management fundamentals, working through hardware troubleshooting, privacy controls, network configuration, and device recovery workflows. As you progress, you’ll expand into macOS client management, gaining experience with security settings, file system configurations, and key administrative tools like Apple Remote Desktop. You’ll also explore the role of Mobile Device Management (MDM) in modern organizations, developing proficiency with Apple Business Manager, enrollment workflows, and automated policy configuration. The course concludes with hands-on practice using Mosyle MDM, where you’ll learn to automate deployment, enforce security, and manage large numbers of Apple devices at scale — preparing you to confidently support business, education, or enterprise environments. By the end of this course, you will have: - Understood the structure and capabilities of Apple’s iOS and macOS platforms. - Configured and managed individual devices using core Apple management tools. - Applied troubleshooting techniques for hardware, privacy, networking, and security issues. - Managed macOS clients using administrative tools and system configuration workflows. - Used Apple Business Manager and MDM solutions to automate deployment and enforce policies. - Mastered Mosyle MDM for large-scale Apple device management in professional environments. This course is ideal for IT professionals, system administrators, and technical learners who want to specialize in managing Apple devices in business or educational settings. No prior Apple device management experience is required; basic IT familiarity is helpful but not essential.
















