Back to Create Customer Support Data with Google Sheets
Learner Reviews & Feedback for Create Customer Support Data with Google Sheets by Coursera Project Network
410 ratings
About the Course
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Top reviews
ZM
Jun 23, 2025
Great intro into using google sheets, i loved it, very easy to understand, i feel more confident in the skills taught thank you so much !
SA
Sep 15, 2020
Enjoyed every bit of this project. Highly practical and insightful.
Filter by:
76 - 80 of 80 Reviews for Create Customer Support Data with Google Sheets
By Nicole B
•Nov 23, 2022
Would be better if learners could locate the raw data to import it into Google Sheets on the other side.
By Ana L O G
•Jul 14, 2021
Es muy basico
By Nick P
•May 2, 2020
not at all worth $10, took 10min to complete, wasn't very comprehensive
By Charmaine C P
•Dec 23, 2022
the data cannot be found and imported
By Satyam m
•Nov 1, 2020
No any videos