Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AH
Oct 3, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
TR
May 12, 2020
Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.
6301 - 6325 of 10,000 Reviews for Technical Support Fundamentals
By Ramon P R
•Jun 30, 2025
An amazing course, engaging, fun, with real world experience and awesome instructors! A lot of knowledge and 100% recommended.
By Dourari A
•May 31, 2025
Very Straighforward course i really liked it and i wanna thank all the special people that managed to create this masterpiece.
By Adam K M
•Oct 1, 2024
This course is grate at explaining the things that are somewhat difficult to explain as well as very interesting and engaging.
By Carson
•Jul 26, 2024
A very good introduction to IT that explains the fundamental areas of the field in an easily understandable way for beginners.
By Rhoda O O
•Jul 24, 2024
The content of this course is really rich. I recommend it to anyone who is looking for in-depth knowledge in Technical Support
By Jessica G
•Mar 15, 2024
This course is extremely helpful and gives insight into the real-world experiences. I've enjoyed my time learning all of this.
By Nyv M M
•Aug 29, 2023
Nice introduction. Gave me enough motivation to continue with the next courses and reinforced my desire to gain new IT skills.
By Felix Z
•Aug 28, 2023
This course helped me get a better understanding of the IT world. It helped in a way that was enjoyable and easy to understand
By Jonathan C
•Aug 18, 2023
This was a great course, that teaches you all the fundamentals of IT in a clear and concise way. I am glad I took this course!
By Precious H
•Aug 3, 2023
The is a great course! I enjoyed the videos and the supplemental readings. I really helped me retain a lot of the information!
By Jose S
•Jul 4, 2023
Great course to take. Highly recommended. You will learn a lot. This will definitely help understand if I.T. is right for you.
By Michelle B
•Jun 4, 2023
Really enjoyed this course, the content was very easy to take in, I loved the people doing the videos and their personalities.
By James C C
•Jun 3, 2023
really good for beginners as well as for those with technical experience already but need to know about interacting with users
By JORDAN M W
•Mar 20, 2023
I think it gave me a good base to start from. I hope I will get more familiar with the more technical aspects as I go further.
By Ameer H
•Dec 24, 2022
Absolutely excited to learn more about IT. The course elaborated on some fundamentals and I am excited to learn about it more.
By Brycen M
•Dec 10, 2022
A good intro to IT support, I did know some of the material in this certification but I also learned a lot of new information.
By Rron A
•Nov 9, 2022
Great course... Having worked as IT Support Helpdesk in my campus during the Collage years, I took this course as a refresher.
By Bismark B
•Sep 5, 2022
This ius not fake as somepeople think it is. it is the best course you would ever enrolled in.
I ahve received my certificate ,
By Chinweoke N O
•Aug 17, 2022
The instructors did a great job in breaking down this course for us to understand. and the graded quizes were greatly helpful.
By Muhammad N S
•Aug 10, 2022
An excellent introduction for those interested in knowing more about what, how, why, when and who as an IT Support Specialist.
By Kelly J
•Jun 12, 2022
This has given me the oppurtuniity to contnue my education and help me to understand what I am looking for in my future in IT.
By Khalil Z
•May 31, 2022
This course truly lays the fundamentals of I T Support and I will definately recommend it to
anyone starting out in this field.
By leo o
•Dec 21, 2021
My name on the certificate is misspelled it should be LEONARD ODHIAMBO OKOYO. Kindly resend it to my email. leookoyo@gmail.com
By Francisco J G H
•Nov 23, 2021
During this course, the way in which this course was developed was very pleasant and motivating, an excellent way of teaching.
By arqam m
•Sep 26, 2021
This is one of the most accessible course I've ever seen. the only problem was qwiklabs of windows were not accessible at all.