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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,066 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

GS

Jul 6, 2020

I really enjoyed this course. It was very clear and straight to the point. I just need to go ahead and start trying to apply what I learned and I'm sure I'll get some extra questions then.

TR

Feb 24, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

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276 - 300 of 527 Reviews for Improving Communication Skills

By KAMINI M P

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Nov 16, 2022

good platform for every students .

By Angie C

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May 13, 2020

Very interested course, satisfied!

By MOHAMED,Abdirashid H

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Feb 11, 2020

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thanks.

By Kibrom T

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May 29, 2019

I was very interesting and useful.

By Rob K

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Feb 17, 2018

Great class! Very useful examples.

By Alex T

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Sep 12, 2025

informative and thought provoking

By Kianti S

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Jun 25, 2020

A very fun and informative course

By Saurav D

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Mar 29, 2020

Good interactive learning methods

By Hyder M

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Oct 14, 2017

A very good learning and insight.

By Muhammad Y

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Sep 13, 2017

very effective and easy to learn.

By Larissa v L

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Jul 26, 2021

I really apriciate this course.

By Louie D

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Apr 10, 2020

A very educational online course

By Ramadona

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Jul 29, 2020

can level up my skill, worth it

By Qiana B

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Jun 22, 2020

I loved this course. Thank you

By Muhammad Z H

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Sep 4, 2019

Thanks, professor. Learnt Alot.

By GERMAN F M

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Jun 18, 2018

Excelente curso y muy dinámico.

By 游伟

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Oct 22, 2017

很多关于沟通的干货，希望以这个体系为开始，建立自己的沟通模式。

By Devin B

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Jun 23, 2020

Great course and very helpful.

By Grace N

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Apr 2, 2020

Extremely useful and practical

By Amanda d C R

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Sep 6, 2018

Great Class, I higly recommed!

By Rimsha M

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Oct 1, 2023

excellent and allll excellent

By Ghassan A

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Aug 14, 2020

Simple yet effective teaching

By Khaled K

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Jan 26, 2018

informative on various topics

By Amandeep S

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Jan 17, 2024

Very Informative! Thank you!

By Deleted A

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Oct 10, 2020

This course was informative.