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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
3,064 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

CM

Oct 20, 2020

Good overview of negotiation. I liked that the instructor gave an outline of what she would cover in each video, covered each topic and then gave a summary of what was covered.

AG

Jan 29, 2018

I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.

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326 - 350 of 524 Reviews for The Art of Negotiation

By Shiza M

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Mar 22, 2022

Good one

By EMAD A A A

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Jun 19, 2021

Good one

By Radhames R M

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Nov 30, 2016

EXELENTE

By Lama A

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Nov 18, 2021

Amazing

By dacorie s

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Sep 15, 2015

awesome

By Chung-Ping K

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May 26, 2025

great.

By MOHAN P G

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Apr 1, 2024

Useful

By Ico A T

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Oct 30, 2020

Great!

By Rick G

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Aug 19, 2018

Great!

By manh n v

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Dec 19, 2016

Thanks

By Harun S

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Mar 24, 2016

thanks

By Deepak B

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Dec 28, 2021

N ice

By Aabid A S

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Aug 17, 2021

Great

By Kamolov M M

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Nov 10, 2020

super

By Shubham M

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Jul 22, 2020

Welll

By Gawda K

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Jun 28, 2025

good

By Aniket G

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Mar 19, 2025

Best

By SUGANYA K

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Apr 23, 2024

GOOD

By MASHHOR S N A b

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Aug 14, 2023

good

By Afra A A

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Dec 13, 2021

good

By Md R H

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Dec 29, 2020

Cool

By Aishwarya K L

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Nov 24, 2020

Good

By Anibal A C

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Nov 6, 2020

cool

By Dr.N.Preetha

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Sep 24, 2020

GOOD

By KEERTHANA C

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Sep 10, 2020

Good