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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,750 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

JW

Apr 14, 2023

Not only did we learn essential marketing information, but this course contained job hunting tips that I think everyone should learn. I'm really glad they were included here.

DT

Jul 23, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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426 - 450 of 1,130 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By RAQUEL S D S S

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Sep 17, 2025

Muito bom, aprendi varias coisas

By Firdausi A

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Feb 11, 2025

The quiz wasnt too hard to solve

By Justo R

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Oct 29, 2024

very useful for future jobs!!!!!

By Lex

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Apr 2, 2024

Basic, but helpful for revision.

By Shofi A U

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Nov 6, 2023

Like it, however very intensive.

By Blerant T

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May 15, 2023

Very well structured and helpful

By Rachele

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Jun 12, 2022

very pratical strongly recommend

By Paola A G B

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Sep 28, 2025

Excelente curso. Felicitaciones

By SUANE G D A O

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Jun 4, 2025

suane.oliveira1@aluno.gov.ce.br

By Dmitrijs K

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Apr 26, 2025

Amazing course! I really advice

By Ronny K

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Oct 29, 2024

this course a big change for me

By Ionita I

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Oct 6, 2022

Thorough, in-depth and helpful

By carmen m

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Apr 13, 2025

It was a wonderful experience.

By Aryana

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Jan 4, 2025

Super kurs, bardzo szczegółowy

By SPANDAN K

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Aug 25, 2024

Loved it !! Highly proficient.

By Sumalee M

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Jan 19, 2024

thank you and enjoy the course

By Spas A

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Aug 25, 2023

Awesome tutors. Thank you all!

By hassan k

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Jun 17, 2023

Best course great opportunity.

By ETAGEGN A W

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Jun 15, 2023

It was very interesting course

By Rihab A 7

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May 18, 2023

Great course for job readiness

By Jason T

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Nov 9, 2022

Finally. Complete this course.

By summer k

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Mar 14, 2024

great course, very insughtful

By Ameera B

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Jul 26, 2023

Thank you for providing this.

By David D

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Oct 6, 2022

Excellent series of courses!