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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,807 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

JS

Mar 6, 2016

very objective and hands on structure. Excellent for working executive as well, gives a hands on refresher with the help of best and latest on the subject. very concise and focused.

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501 - 525 of 640 Reviews for Introduction to Operations Management

By Denise S

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Jun 17, 2020

I enjoyed the class, Professor Christian did an excellent job.

By yogendra c

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Mar 6, 2019

Good for those who are looking from quantitative prospective.

By Mohammad A A

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Sep 22, 2020

Great course. It would be good to include real case studies.

By Vaibhav B

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Jul 15, 2018

Final quiz should contain questions from all the 4 sections.

By Yevgenii P

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Oct 4, 2018

Course is informative, while assignments are often unclear.

By Eric H

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May 29, 2016

The content is good and it's a good overview of operations.

By José M P G

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Feb 22, 2016

Good course to begin and explore the Operations Management.

By Erica C

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Dec 11, 2022

Harder than expected, but very comprehensive and useful.

By Juliana F

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Feb 10, 2021

Es un buen curso pero demasiados problemas prácticos

By Deleted A

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Mar 26, 2022

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By omkar K

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Aug 27, 2021

It will give you idea of Operations for begineers

By Abhishek D

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Jan 13, 2018

Good for and introductory course on the subject.

By Tara A

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Aug 11, 2016

Great content but more examples would be helpful

By Rodney S

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Feb 9, 2021

Very Informational and quite challenging.

By Mihir S

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Apr 17, 2020

good course with lots of problem solving

By Alessandro D P

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Nov 5, 2017

Quite tough course but very interesting.

By Haoran L

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Feb 2, 2020

A little bit too hard to understands

By Amber D S

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May 20, 2018

Good course for operational analysis

By Yuwei Y

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Dec 29, 2017

I feel it is a challenging course.

By Geethanjali

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Feb 12, 2016

A good introduction to Operations!

By Karolis K

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Apr 6, 2018

great, but need more material

By sujeet b

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Sep 23, 2019

Smartly covered all topics.

By Carola A Y C

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Jul 8, 2020

Is good , but so difficult

By 朱彦缙

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Apr 12, 2016

It's very useful for me.